Correspondence Specialist

[p][u][b]ABOUT THE ROLE[/b][/u][/p][p]The Household of The Prince and Princess of Wales supports the official and charitable work of The Prince and Princess.   [/p][p] [/p][p]As the Correspondence Specialist, you will be responsible for providing comprehensive support in relation to correspondence received by Their Royal Highnesses.   [/p][p] [/p][p]You will work closely with the Private Secretaries Office, the in-house Communications and Visits & Events teams and the general Correspondence team at Buckingham Palace.  You will be responsible for managing the Household’s correspondence process, providing suggestions for improvements, and providing timely, well written bespoke responses to letters received in relation to TRH subject areas. You will also work closely with the Gifts & Inventory and Records & Archives teams. [/p][p] [/p][p]This role will have exposure to many different and interesting portfolio areas and will liaise with external organisations, local authorities, government and charities. [/p][br/][p][color="black"]The role is predominantly based at Kensington Palace, however there will be a requirement to travel to other Royal Households within the U.K. to fulfil the duties of the role. [/color][/p][p]This is a full-time role, working 37.5 hours per week worked Monday to Friday.[/p][p]This role may encompass such other hours that are necessary for the proper fulfilment of duties, and to meet unexpected or urgent demands.[/p]

[p][u][b]ABOUT THE PERSON[/b][/u][/p][p]You will have previous experience in working in a comparable role, whereby you have been responsible for leading a similar process, coordinating with multiple stakeholders and drafting well written correspondence. [/p][br/][p]You will have excellent communication skills with a flair and passion for written correspondence.  You will have the ability to understand and interpret complex portfolio related information and be able to make decisions about appropriate responses and courses of action. You will have the ability to liaise easily with a wide range of individuals and stakeholders, internally and externally, including very senior.  [/p][p] [/p][p]You should be enthusiastic, self-motivated and proactive with strong administrative and organisational skills. You should have the ability to manage multiple subject areas and large volumes of correspondence. [/p][p] [/p][p]You will have the ability to remain calm and perform under pressure to strict deadlines. You will be able to direct processes, offer advice and guidance and be comfortable taking feedback. Whilst in this role, you will display a flexible and positive approach towards your work.[/p][p] [/p][p]You will be able to always maintain the highest levels confidentiality and work with extreme tact and discretion.[/p][p] [/p][p]An interest in the work of TRH is desirable.[/p][br/][p][u][b]RECRUITMENT STATEMENT[/b][/u][/p][p]The Household believes that the diversity of modern society is its greatest asset. We reflect this in policies to attract, employ and reward the very best talent, regardless of gender, race, ethnic or national origin, disability, religion, sexual orientation or age. Our recruitment process enables us to recruit from the widest available pool with an approach which is fair, open and accessible.[/p][p]It's important to us that all employees are able to contribute to their maximum potential and that we can draw strength from our diversity. That's why we’re continuing work to make our organisation diverse and inclusive.  [/p][br/][p][u][b]APPLICATIONS[/b][/u][/p][p style="color:rgba(0,0,0,0.9);"][color="black"]Please apply with your CV and a covering letter outlining why you are interested in this role, your suitability and salary expectations by [/color][b style="color: black;"]28th June 2024[/b][color="black"]. Should you be applying as a current Household employee, applications should be supported with your line manager’s approval.  [/color][/p]